FAQS2019-10-18T00:19:35+00:00

Frequently Asked Questions

You may store any item that is owned by you, and that can fit into your storage unit.
Stolen goods, animals, humans, fresh food, flammable substances and chemicals. Also goods that are illegal, hazardous, or explosives and firearms.

Storage units cost vary, and it all depends on the size and duration needed.

Please contact us if you have any questions or need any help regarding with removalist recommendations, trailer hire, trolleys, pallet jacks, furniture rugs, etc.

Yes, we have a fully online check in system, allowing you to book online, and make online payments.

As soon as your payment is received, you will receive an access code for the front gate, a unit number, and you will be free to load your property. Remember to bring a padlock, but if you don’t we have some available for purchase at every location.

You are the only person who will have access to your storage unit, and you will be able to access your unit when convenient to you.
Global Storage is protected by 24/7 security cameras and gated access. Each facility has it’s own security features.

Global Storage does not offer insurance to our customers.  There are insurance carriers that provide coverage for your property and you can check with your Homeowners or Renters Insurance provider to see if there is any coverage.

Each facility has it’s own access hours and office hours.  Please refer to each location for specific gate access hours. For safety and security reasons, Global Storage would prefer our of hours access to be restricted to a minimum.

Regular pest control maintenance is carried out and rodent bait stations checked regularly. Global Storage strongly advises checking all items moved in, e.g rus and carpets ect, for vermin. To prevent vermin attraction please do not store any food stuffs, dry goods & preserves, and animal foods including seeds, pellets & hay ect.